Help center

We primarily serve beauty, skincare, makeup, fragrance, and personal care brands — from startups to global companies.

 

Our factory is based in Zhejiang, China, operating in a 16,500㎡ facility with full in-house production.

Yes, we provide samples so you can evaluate the design, material, and functionality before confirming your order.

Yes, all materials are certified and comply with international safety standards, including MSDS and other relevant documents.

We provide bottles, jars, tubes, airless containers, deodorant packaging, dispensing systems, and sustainable packaging solutions.

Yes, as long as each type meets the minimum order quantity, you’re free to mix and match across categories.

 

Yes, our packaging is designed to handle various product textures like creams, gels, serums, and oils.

We have select stock items available — please contact us to check current inventory and options.

Absolutely! We offer full customization including shape, size, color, material, finish, and decoration.

Yes, our experienced design team can assist with mockups, 3D renderings, and packaging development.

We offer silk screen printing, hot stamping, UV coating, matte/glossy finishes, and more.

Yes, MOQs vary depending on the customization level — typically starting from 5,000 pcs.

We respond to all inquiries within 24 hours with detailed information and tailored options.

Yes, we provide dedicated after-sales service and quick solutions for any product or shipping issues.

Yes, you’ll receive regular updates and photos during the production process to keep you informed.

Let us know your timeline and we’ll do our best to prioritize and speed up your order.

We accept T/T (bank transfer), PayPal for samples, and T/T (bank transfer) for large-volume orders.

Yes, we typically require a 50% deposit before production and 50% balance before shipment.

Cancellations are possible before production starts. Once production begins, policies vary by order type.

No hidden fees — all quotes include clear pricing for production, mold (if needed), and shipping if requested.

Yes, we ship globally via air, sea, or express, depending on your timeline and budget.

 

We can assist with export documentation and work with your freight forwarder or provide one if needed.

 

Shipping time varies by location: Express (5–7 days), Air (7–10 days), Sea (20–40 days).

We pack all products securely, but if damage occurs, we’ll work with you on replacements or compensation.